Payment
Customers can pay by credit card or debit card.
Delivery will only occur after full payment has been received and cleared.
If payment has not cleared within 7 working days of the order being placed the order will be cancelled.
Payment includes shipping, packaging, delivery insurance, and VAT on UK sales.
Payments are only accepted in pound sterling.
Availability
All artwork is subject to availability and is sold on a first come first served basis.
In the unlikely event that a painting becomes unavailable after the purchase process has been completed, the unsuccessful buyer will be informed by email and a full refund will be issued.
The price and description of the artwork is valid at the time of order. Any subsequent changes will not affect the order.
The seller reserves the right to cancel any order. Should this occur a full refund will be issued.
Delivery
Delivery is the responsibility of the aarght! ltd and all delivery and insurance costs are met by the buyer.
The artwork will be delivered to the address submitted by the buyer on the checkout form in the website.
Once delivered, the buyer will be the owner of the artwork and therefore responsible for any loss or damage.
A buyer must refuse to take delivery of the artwork if damage is evident on arrival.
If a buyer refuses to take delivery of the artwork for any reason other than evident damage, then expenses incurred by the seller for delivery and return of the item will be deducted from any refund.
Cancellations / Returns
The buyer may cancel any order within 7 working days of delivery. If an order is cancelled the buyer must notify the seller of their intention to cancel by email or in writing, within the 7 day period and must also return the artwork to the seller within 14 days of delivery.
The buyer is responsible for return deliveries, including all delivery and insurance costs.
Buyers must return the artwork to the seller in perfect saleable condition.
Buyers must return items in their original condition in order to obtain a refund.
Refund will only be made once the items have been checked & determined to be in their original and re-sellable condition by the seller.
Damaged Goods / Insurance Claims
If there is any noticeable damage to the packaging on arrival the buyer must refuse to accept the item.
If the item appears undamaged and the buyer accepts delivery of the item before removing the packaging, the buyer must sign the delivery documents accompanied by the words "Unchecked".
If, on unwrapping the item, damage is discovered, the buyer must notify the seller within 24 hours of receipt (or first thing Monday if a weekend delivery) of any damage to the item.
The buyer must send damaged items back to the seller using the sellers approved courier, details will be given on request.
The buyer must include the original packaging materials with the artwork when returning any damaged goods.
Refund will be subject to satisfying the seller's insurers that any claim is genuine.
Copyright
The copyright for all paintings remains with the artist; the buyer is purchasing the original NOT the right to produce prints for publication. If publication rights are required the buyer should email the seller for prices and terms and the seller will make the required arrangements with the artist in question.
Miscellaneous
The seller reserves the right to amend these Terms and Conditions at any time.
These Terms and Conditions do not affect consumer statutory rights.